Slider

Cookie and Privacy Policy

Privacy Policy

This website is owned and maintained by Radyr Musical Society (“we” or “us”). We are responsible for the collection and proper management of any personal information you submit. We will keep your personal details secure and use the information you provide consistently with applicable privacy and data protection laws and the terms of this Privacy Policy.

What information do we collect about you?

We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete surveys or forms or provide feedback on www.radyrmusical.org.uk (“our site”), add a post on our social media spaces or by corresponding with us by phone or email or when you attend a rehearsal, show or other event in person. Website usage information is collected using cookies.

 

How will we use the information about you?

We collect information about you to;

Enable us to process your orders and manage your memberships

  • If you agree, to contact you about other products and services we think may be of interest to you
  • For statistical purposes when we evaluate our range of services
  • We use your information collected from the website to personalise your repeat visits to our website
  • To manage customer service queries

Radyr Musical Society will not share your information for marketing purposes with 3rd party companies.

Marketing

We would like to send you information about products and services of ours which may be of interest to you. We may do this by post, telephone, email or SMS, unless you have told us that you do not wish to be contacted in this way. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email This email address is being protected from spambots. You need JavaScript enabled to view it. 

How long will we hold your information for?

We have a system of retention periods in place to ensure that your information is only stored whilst it is required for the relevant purposes or to meet legal requirements. Where your information is no longer required, we will ensure it is disposed of in a secure manner.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Does this policy apply to linked websites?

Our website contains links to other websites (including Social Media). This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies. In particular, if you purchase tickets to our performances through the online ticket service TicketSource you can find their privacy policy here: https://www.ticketsource.co.uk/kb/terms-of-use/privacy-policy 

Cookies Policy

Our website uses cookies. A cookie is a small file of letters and numbers that we put on your computer if you agree. These cookies allow us to distinguish you from other users of the website which helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

The cookies we use are ‘analytical’ cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they’re using it. This helps us to improve the way our website works, for example by making sure users are finding what they need easily.

For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

To choose which cookies and technologies can be stored and used on your machine, click here to access our Cookie Consent Tool.

Changes to our cookies and privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This cookies and privacy policy was last updated on 3rd September 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you.

By email: This email address is being protected from spambots. You need JavaScript enabled to view it. 

Postal address will be supplied on request.